European vehicles
Do you service European cars in Jamaica?
Yes. European vehicles are our specialisation: BMW, Mercedes-Benz, Audi, Volkswagen, Porsche, MINI, Land Rover, Range Rover, Jaguar and Volvo are among the makes we service, with brand-capable diagnostics and the correct fluids and procedures.
Do you work on BMW vehicles?
Yes. BMW cars and SUVs are one of our core specialisations: servicing with BMW-approved oils, full diagnostics, battery registration, cooling-system and oil-leak repairs, brakes and suspension.
Do you service Mercedes-Benz?
Yes, from the A-Class to the S-Class and the GLA to the GLE, including AMG models, with MB-approved oils and Mercedes-capable diagnostics.
Can you diagnose Audi vehicles?
Yes. We use VW-Group-capable tools that read every module on Audi and Volkswagen models, with adaptations and coding.
Do you service Land Rover and Range Rover?
Yes. Air suspension, electrical faults, cooling and oil-leak repairs, brakes and drivetrain servicing on Defender, Discovery, Range Rover, Range Rover Sport, Velar and Evoque.
What about Porsche, MINI, Alfa Romeo or Fiat?
We service Porsche models (most commonly Cayenne, Macan and Panamera) and MINI. For Alfa Romeo, Fiat or a model not listed, message us with the details and we will tell you honestly whether we are the right workshop.
Will servicing here affect my manufacturer warranty?
Servicing by an independent workshop using the specified parts and fluids, with records kept, does not normally void a manufacturer warranty. Check your warranty terms and keep every invoice.
Other makes
Do you work on vehicles outside the European brands?
Yes. Toyota, Honda, Nissan, Hyundai, Kia, Ford, Mitsubishi, Mazda, Subaru and Suzuki are among the makes we service for diagnostics, servicing and repairs.
Do you do pre-purchase inspections?
Yes, including a full diagnostic scan. It is one of the most valuable things we do, especially for used European cars.
Booking and contact
Do I need an appointment?
Please message us on WhatsApp first so we can plan the time and any parts. It saves you waiting at the workshop. We are open Monday to Saturday, 9 am to 5 pm; Sundays are by appointment only.
Can I contact you through WhatsApp?
Yes, WhatsApp is the easiest way to reach us. Send your make, model, year and the problem, plus a photo or a video of the noise if you have one.
Can I send photos or a video of the problem?
Please do. A short video with sound of a noise, or a photo of a warning message or a leak, often saves time.
Where are you located?
Lot 18 Great Pond Villa, Great Pond, Ocho Rios, St. Ann. Open Monday to Saturday 9 am to 5 pm, Sundays by appointment. Directions are on the contact page.
Do you offer pick-up or towing?
Ask on WhatsApp with your location and we will tell you what is possible.
Diagnostics
How long does a diagnostic take?
A full-vehicle scan and initial assessment is usually completed within the visit. Intermittent or heat-related faults can need the car for longer; we will tell you before you leave it.
What should I do if my check engine light comes on?
If it is steady and the car drives normally, book a diagnostic soon and do not clear the code. If it is flashing, or the car is overheating, losing power or making noise, stop driving and contact us.
Do you charge for diagnostics?
Diagnostic time is charged, and we confirm the cost on WhatsApp before you come in. If the repair goes ahead with us, ask how the diagnostic is treated.
Can't I just clear the code?
The fault is still there and the code will return; clearing it also erases the data that helps find the cause. Let us read it first.
Servicing and repairs
How often should I service my car in Jamaica?
Every 8,000 to 10,000 km or six months, whichever comes first, is a sensible baseline in our heat and traffic. We will advise on your specific engine.
Do you use genuine parts?
We fit parts that meet the manufacturer's specification and tell you what we are fitting and why. Ask about genuine versus OEM-equivalent options for your vehicle.
Is there a warranty on repairs?
Ask on WhatsApp about the warranty on parts and labour for your specific repair; terms are confirmed in writing with your estimate.
What payment methods do you accept?
Ask on WhatsApp; payment options are confirmed when you book.